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FAQ

1 / DO YOU GUARANTEE YOUR WORK?

We GUARANTEE your satisfaction, so if for any reason you are not pleased with our services notify us within 24 hours of service date and we will re-clean the area at no additional cost!

2 / Do I need to provide anything for my cleanings?

Yes, we ask that all clients provide a vacuum. We supply everything else.*If you prefer a certain product for a specific area of your home - please include those details when requesting a quote. 

3 /How do I prepare for cleaning day?

We ask that you pick up toys, clothing and other items of clutter before our arrival so we can focus our efforts on cleaning your home to the best of its potential! We ask that sinks be emptied in order to fill/empty buckets & be polished. 

4 /When is payment of services due?

A non-refundable $100 deposit to hold your booking is due upon scheduling and will go towards final payment. Final Payment is due upon completion(same day) of cleaning payable via Zelle, Check or Cash.

5 /What is your cancellation policy?

For cancellations or reschedules, please give CKR 24 hours notice.  All deposits received will be transferable to another mutually agreeable date of service.  If cancelled without a reschedule, deposit is non refundable.  

-There is a $100 cancellation (without reschedule) fee 

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